I found this in my morning surfing and thought it odd that it was not getting more play. Please excuse me if this has been blogged.
Seems Jet Blue is not the only SCREWING the paying customer. As the link below shows, United is also run by total Assholes
Abandoned in Cheyenne
Imagine sitting in the airport and watching your plane leave with only the flight crew on board. Add to that not being informed by the airline that they are stranding you.
Personally, I will NOT FLY on any US based carrier again until there are some regulations enacted and we have some sort of recourse when things like this happen.