Skip to main content

View Diary: No, I Can't Rate You a "5"!!: The Proliferation of Meaningless, Aggravating Customer Surveys (60 comments)

Comment Preferences

  •  Yes, actually, I have been told that this 1-5 (3+ / 0-)
    Recommended by:
    jayden, commonmass, Cassandra Waites

    scale is not only non-linear, but that the difference between a "4" and a "5" is huge in terms of how a salesperson (in this case a car dealer) is evaluated.

    I HATE the fact that people in this man's position (30+ years in the automobile dealership business) has to grovel for a rating like this. It's shameful.

    Some drink deeply from the river of knowledge. Others only gargle. -- Woody Allen

    by cassandracarolina on Mon Apr 30, 2012 at 08:40:35 AM PDT

    [ Parent ]

Subscribe or Donate to support Daily Kos.

  • Recommended (150)
  • Community (71)
  • Baltimore (68)
  • Bernie Sanders (49)
  • Freddie Gray (38)
  • Civil Rights (38)
  • Elections (27)
  • Hillary Clinton (27)
  • Culture (24)
  • Racism (23)
  • Labor (20)
  • Education (20)
  • Economy (19)
  • Rescued (19)
  • Media (19)
  • Law (19)
  • Science (16)
  • Politics (15)
  • 2016 (15)
  • Barack Obama (14)
  • Click here for the mobile view of the site