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View Diary: Sorry I've Been Gone, But For Now I'm Back (More on the John Doe Probe and Voter Suppression) + More (78 comments)

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  •  MAKE them replace the power supply - OT (5+ / 0-)

    Motherboards and hard drives rarely fail unless the box is dropped from a second story onto cement or the thing gets struck by lightning.

    Once you said the thing went dead, that just confirms that it's a defective power supply.

    So they replace everything except the most obvious component?

    Really. Aside from the box and external plugs and sockets, there's only three basic replaceable parts. The motherboard, the hard drive, and THE POWER SUPPLY!

    Idiots.

    Dell power supplies come in only a few varieties. They're really simple to swap out. A few screws and they swing open and snap in.

    If Dell refuses to replace the power supply, you'll be much better off if you know a friend who likes to build and modify his own computers. Or you know of a cluttered custom computer and repair shop. One that has computer carcasses and parts strewn all over the place. The more the owner looks like a DFH, the better. I'll guarantee that they'll have a large box full of power supplies that fit your Dell. I have three in my own junk box at home. I takes about ten minutes, tops, to swap it out. Then you'll know that this was the problem.

    If I didn't live 1,000 miles away....

    I'm no longer familiar with the shops like this in your area. But they're always around.

    "Never wrestle with a pig: you get dirty and the pig enjoys it"

    by GrumpyOldGeek on Wed Nov 21, 2012 at 02:28:13 PM PST

    •  The puter is barely 6 months old (2+ / 0-)

      so it's Dells problem.  I'll deal with Customer Service demanding a replacement if there are any more problems.  Tech Support just keeps taking up my time and replacing pieces.

      The whole thing is a damn lemon.

      There already is class warfare in America. Unfortunately, the rich are winning.

      by Puddytat on Wed Nov 21, 2012 at 03:05:33 PM PST

      [ Parent ]

      •  Wisconsin lemon law (3+ / 0-)
        Recommended by:
        Puddytat, Amber6541, Creosote

        If a product has three or more repairs during the warranty period, you are entitled to  a brand new replacement or a refund of the cost of the product. We had an experience with an LG microwave oven that broke, and then three unsuccessful repairs that never made it fully functional. After the last failed repair, LG gave us a brand new unit.

        Trickle Down Economics 101: They get the golden parachute, we get the golden shower.

        by NoMoreLies on Wed Nov 21, 2012 at 03:24:49 PM PST

        [ Parent ]

        •  Hmmmmm (1+ / 0-)
          Recommended by:
          Amber6541

          I thought it only applied to cars.  I don't, however, expect that JD Van Hollen, Corporation loving Republican Attorney General, will do much of anything, but I will keep it in mind.

          There already is class warfare in America. Unfortunately, the rich are winning.

          by Puddytat on Wed Nov 21, 2012 at 03:52:22 PM PST

          [ Parent ]

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