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  •  Well, when it takes an accumulation... (13+ / 0-)

    ...of something like 50 or 60 HR's to trigger autoban, it just seems like 5 donuts every 24 hours isn't enough. Just an empirical observation on my part.

    Float like a manhole cover, sting like a sash weight! Clean Coal Is A Clinker!

    by JeffW on Tue Dec 18, 2012 at 09:01:39 PM PST

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    •  All I can tell you is that after months and months (3+ / 0-)
      Recommended by:
      JeffW, annieli, Jeff Y

      of experience over there, I found that trolls thrive on response like rats on cheese.
      My only rec would be to spread the word not to respond. Resist the emotion and concentrate on the work at hand.
      Once the FP comes in everything changes, and, believe me, we are well, well, off.

      Fuck Big Brother...from now on, WE'RE watching.

      by franklyn on Tue Dec 18, 2012 at 09:11:24 PM PST

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    •  Multiple occurences (6+ / 0-)

      Within a short period of time, or in periods of time that are particularly susceptible to trolls (pie wars/elections/etc.) always make me wish I had more than five.

      Normally, I rarely use them, as it should be.

      Somebody has to do something, and it's just incredibly pathetic that it has to be us.
      ~ Jerry Garcia

      by DeadHead on Tue Dec 18, 2012 at 09:11:53 PM PST

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    •  2 HR's each in 2 comments in different diaries (1+ / 0-)
      Recommended by:

      I'm not familiar with the rules implemented in the algorithm used for triggering troll alerts and autoban. The developers and staff know this stuff, but the precise rules are not made public for obvious reasons. If a troll knows the rules, then the troll can find ways around the autoban, for example.

      Piling on with HR's isn't all that useful once a comment has at least 2 HR's. If the comment has been uprated, the rules are a little different, but I wouldn't know what effect that has. The algorithm is definitely very complicated. It has to be.

      Iirc, a troll needs to have multiple comments HR'd and it helps if at least two HR'd comments are in different diaries. This wakes up the autoban and/or admin troll alerts. TU's can view the hidden comments and the hidden comment history as well.

      50 or 60 HR's on one comment isn't helpful. Two donuts in enough to trigger the algorithm. Don't waste your donuts by piling on.  

      The autoban mechanism is one of the ways that a troll gets banned.  Those with appropriate admin authority can manually ban a user. There is also some sort of an alert or tag mechanism that identifies behavior that doesn't quite trigger an autoban but identifies behavior for an admin manual review.

      You can also send a note to the admins, but this shouldn't be necessary in most cases. Toss donuts first. This also alerts the admins. Understand that admin folks are busy and aren't necessarily available during off-hours.

      I'm really pleased that the staff is attentive to trolling activity. It has improved the civility on this site immensely. Fewer good contributors have been bullied to leave DKos. That's the whole point of banning the trolls. So thanks, DKos staff.

      It's a rare event that was as horrible as the troll we saw today. That troll went way beyond the worst of the Saturday hate mail.

      "Never wrestle with a pig: you get dirty and the pig enjoys it"

      by GrumpyOldGeek on Wed Dec 19, 2012 at 01:14:35 AM PST

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