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View Diary: I Called the Streets Department (44 comments)

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  •  Good deed, indeed! (9+ / 0-)

    People do expect to be scolded or criticized, not praised. I called the Target Corp once (or it may have been called Dayton-Hudson then, I don't remember.) I'd been to Marshall Fields in Naperville and had a GREAT experience. I'm short, I was shopping for career wear, both factors making it hard to find what I needed.

    The women in the store were amazing, helpful and kind.

    When I got back to Iowa a couple days later, I found a number for the headquarters and called for customer service. I said, "I want to tell you about my experience at Marshall Fields in Naperville the other day."

    The person on the other end said, "I'm so sorry. Please tell me what happened..."

    What a surprise it was when I detailed the wonderful service I'd received.

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