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View Diary: Data Grab? Experian now controls web access to Social Security Admin (322 comments)

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  •  They're going to use this to update the adresses (2+ / 0-)
    Recommended by:
    nchristine, gooderservice

    phone numbers ect they've got on file for these folks.

    And we're going to pay them for doing that data mining.

    "I have often seen people uncivil by too much civility, and tiresome in their courtesy." Michel de Montaigne

    by JesseCW on Wed Jan 23, 2013 at 11:33:09 AM PST

    [ Parent ]

    •  makes no sense (0+ / 0-)

      First, you are not transmitting your address, and phone number to Experian. You are submitting that information to SSA. A major reason SSA needed to contract this function out is that they have no good way of updating their own address files. They had tens of millions of incorrect addresses on the social Security statements they mailed out. The only way they know is if you tell them.  By contrast Experian gets that data (presumably more accurately) every time you apply for a new CC, or buy a house, or sign up with a utility company.

      In order to authenticate you, the user has to match what Experian already has in their file. AS many have posted here, if you give the wrong answer you get kicked out. How does Experian gain any information form this? (Many of the screening questions in the authentication process can correctly be answered "none of the above").

      1. SSA can't get more accurate information about you without your help.

      2. If you go to their new personal web portal, you help SSA get more accurate information.

      3. SSA won't offer the web portal unless they have an authentication process they think works.


      •  When a person gives mostly right and a few wrong (2+ / 0-)
        Recommended by:
        nchristine, gooderservice

        answers, Experian just got a heads up that they need to double check their data base.

        We didn't create Social Security - and pay trillions into it - for the purpose of helping a shitty little outfit improve its databases.

        "I have often seen people uncivil by too much civility, and tiresome in their courtesy." Michel de Montaigne

        by JesseCW on Wed Jan 23, 2013 at 12:07:14 PM PST

        [ Parent ]

      •  asdf (1+ / 0-)
        Recommended by:

        "the user has to match what Experian already has in their file."  

        And you can guarantee that the information they have is 100% accurate??

        As noted, by the SSA itself, they do share information with Experian.  I want to know what information exactly and for how long 'as required by law'.

        From their site,

           Locate Hard-to-Find Individuals Fast using Social Security Search

            Conducting a Social Security search is easy with Social Search, a powerful and cost-effective tool for tracking down a consumer when all other identifying information is outdated or incomplete. Social Search instantly matches and retrieves the latest consumer identification information reported on the input Social Security number from Experian's File OneSM database. Find people who have changed their names or moved without leaving a forwarding address with Experian's Social Security search logic.
            Features and Benefits

                Get instant, up-to-date consumer identifying information on different consumers with the same Social Security Number
                Know your customers' latest addresses
               Reveal inconsistencies on consumer-supplied information to assist in fraud detection
                Backed by Experian's File OneSM database of more than 220 million credit-active consumers
                Allows you to quickly conduct a Social Security search on up to 20 different Social Security numbers on an inquiry
                Returns up to 10 consumers reported with a given Social Security number for a complete history
                Offers two report types, full and partial, for clients with and without a Fair Credit Reporting Act (FCRA) permissible purpose
                Add-on options available
           We may use an external authentication service provider, Experian, to help us verify your identity.

            We verify your information against our records. Experian verifies your information against its records.

            We will not share your Social Security number with Experian.

            Experian will only keep the information we share for the period of time required by federal laws, regulations, or guidelines.

        If you really believe that last item..... I've got some beach front property in Nevada for sale.
      •  And as some people reported (0+ / 0-)

        sometimes if you give the RIGHT answer you get kicked out but if you give the WRONG answers you get in.

        I'm not worried about Experian getting my SS data. But this was a very frustrating experience. I was asked questions based on out-of-date data and had to give them wrong answers when the correct answers were rejected.  And there were questions I could not have answered because I no longer have the information - i.e., old phone numbers I no longer recognize, accounts for which all the paper has been shredded. I spent hours loading archived Quicken files looking for the information, but my files didn't go back far enough - and that meant they were asking me for the account number of a credit card I haven't had for more than ten years. Luckily for me these particular questions were not asked the second time I tried.

        I think this is pretty cruel thing to do, especially to people who might not have the greatest memories. I still have all my marbles and I found it pretty upsetting. My mother would have called me in tears.

        We decided to move the center farther to the right by starting the whole debate from a far-right position to begin with. - Former House Majority Leader Tom DeLay

        by denise b on Wed Jan 23, 2013 at 11:09:49 PM PST

        [ Parent ]

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