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View Diary: Data Grab? Experian now controls web access to Social Security Admin (322 comments)

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  •  Concur. Go back to mailing annual statements. (4+ / 0-)
    Recommended by:
    gooderservice, poligirl, triv33, m16eib

    Is the SSA unaware that NOT EVERYONE even has a computer, or access to one.

    And, does the SSA want folks who don't have a personal computer to go down and use a computer at the public library for this sensitive type of information?  For Pete's Sake, what were these folks thinking.  

    Saving money on government mailings was part of Bowles-Simpson's recommendations.  Guess they thought they had to act immediately.

    Just found an AARP article.  Stopping the mailing of the benefit statements saves a paltry 60 million per year.  Bet it pales compared to what they pay Experian.  Here's the link.

    This was an ill-conceived policy change.  And clearly, the concern was NOT saving money.

    Mollie

    “If a dog won’t come to you after having looked you in the face, you should go home and examine your conscience.” -- Woodrow Wilson

    by musiccitymollie on Wed Jan 23, 2013 at 12:09:49 PM PST

    [ Parent ]

    •  The point your made is much, much bigger than (6+ / 0-)

      that.

      Is the SSA unaware that NOT EVERYONE even has a computer, or access to one.
      The private sector is NOT, I repeat NOT creating the infrastructure to bring high speed Internet access to EVERYONE no matter where they live in the U.S.

      Sure, if you're wealthy and want to pay thousands of dollars for the wire/cable to be run to your home from the nearest junction, sure.  

      Private sector companies won't do that because it's too costly to run the wire in rural areas.

      So when information from the government is only available online, it's just wrong, wrong, wrong.

      And OT, an elderly retired neighbor of mine who worked for local government recently had their health benefits change to be run by the state.  I accompanied him to a meeting where they were explaining what the changes were and yadda ya.

      They handed out  three pieces of paper when we walked in, mostly advertising the different companies, and there were representatives from the health insurance companies from which to choose that spoke.

      All these people kept saying one by one, to find out about this, go to this website, to find out about that, go to that website and so on.

      During the question and answer period, several elderly people stood up and stated they didn't have computers, so how could they find out this information.

      All of the responses were:  Go the library or get someone who has a computer to help you.

      I can't tell you how pissed I was listening to this shit, and I mean shit.  That's bullshit.  I felt so bad for these people who were being given these answers by healthcare insurance company representatives who kept smiling.  Bleh.

      And the people attending lived in an area where everyone had access to the Internet... if they could afford it and actually had a computer.

      And then there is the other issue of if you do have a computer, even if you're going to a "safe" site, that doesn't mean there aren't any keyloggers or malware on your computer to capture the sensitive information.

      This just stinks all around.

      (Sorry... stepping down now.)  

      •  Actually, thanks, gooderservice. Said it better (4+ / 0-)
        Recommended by:
        triv33, gooderservice, nchristine, m16eib

        than I could.

        We have a couple of very elderly aunts who do not have computers (one was childless, and other has three sons, none of which have home computers).  The sons can well afford a computer, but simply have no use for them.  [They also don't allow TV's in their homes, because they think they're a bad influence.]

        My point being that there are folks (including the three men who are younger than Boomers, sorry, not sure what that generation is called) that don't have one, whose close relatives don't have one, and for whom going to the public library to use one at ages 94 and 99, would be quite ridiculous.

        Thank you for sharing your experience with the insurance company reps.

        It's appalling to me that our government shows such insensitivity to the most vulnerable, and in some instances, the most economically hard-pressed members of our society.  

        Really, it's quite chilling.

        Mollie

        “If a dog won’t come to you after having looked you in the face, you should go home and examine your conscience.” -- Woodrow Wilson

        by musiccitymollie on Wed Jan 23, 2013 at 01:44:19 PM PST

        [ Parent ]

    •  Your bet (0+ / 0-)

      "Just found an AARP article.  Stopping the mailing of the benefit statements saves a paltry 60 million per year.  Bet it pales compared to what they pay Experian.  Here's the link."

      OK so what do you think they are paying Experian?

      Do you think this information is public?

      Do you think SSA might be planning to save on other online services?

      How much do you plan to bet?

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