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View Diary: How to Deal with Collection Agencies, if you must (77 comments)

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  •  That's the only thing we've ever been sent to (11+ / 0-)

    .. collection for. The worst was the medical provider who used a 3rd party billing agency. The 3rd party agency's name is not a medical establishment. We pay via a flexible spending account, which rejects payments to non-medical providers. We tried to pay several times, and eventually they decided to just send it to collection, despite the fact that the problem was their accounting method, not our card. Of course, the collection agency couldn't charge the card either. Eventually, I got pissed off and insisted the doctor's office find a way to run the card - they could take copays, after all. So, they had the front office run the card number manually, and it worked.

    3 months later, we were still receiving collection calls. I had to call the doctor's office and threaten to drag them into court as co-defendants with the collection agency if they didn't fix the problem. I had been tracking every single call since the bill was paid, and planned to seek the $1000 per call penalty under state law, as well as punitive and exemplary damages. I was done.

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