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View Diary: IAN:That's Entertainment (69 comments)

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  •  but REMEMBER, to do this effectively, YOU have to (5+ / 0-)
    Recommended by:
    FloridaSNMOM, broths, Kit RMP, weck, cactusgal

    remember to take names, dates and times of all phone calls & e-mails, before things deteriorate, so you have the WHOLE trail of stupidity to threaten them with!

    keeping e-mails is fairly easy, it's a little harder to do the names of who you talked to and when, but I find making notes ON their stupid bills & invoices (which you have in front of you while you're calling, and of course you're keeping until things are straightened out, and beyond!) works fairly well.

    we don't currently have medical insurance, so it doesn't come up a lot in that area, but we do a lot of bill-paying and shopping over Teh Tubez, so it does come up occasionally.

    "real" work : a job where you wash your hands BEFORE you use the bathroom...

    by chimene on Sat Aug 17, 2013 at 12:49:22 PM PDT

    [ Parent ]

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