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View Diary: IAN:That's Entertainment (69 comments)

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  •  Chimene gives excellent advice, LL! (2+ / 0-)
    Recommended by:
    Kit RMP, luckylizard

    Any time you speak with anyone about this matter, have a notebook and pen, and write down the date, time and the name (full name) of whomever you're speaking with and their phone # and extension.

    If they jack you around, ask to speak with their supervisor, and repeat the above.

    Here's something else to consider. Many physicians have turned their office management and billing over to organizations that are incompetent. (Mr. C's internist is a good example of this-he's a great doctor, but the company that handles his schedule & billing is a hotbed of morons.) Your problem could very well be the result of the billing people screwing up.

    But the bottom line is that this is all over TWENTY BUCKS. It's disgraceful!

    Please let us know how this goes, and try not to worry about it!

    •  There was a recent flap (1+ / 0-)
      Recommended by:
      Kit RMP

      about our regional health care facility having patient records hacked.  They use another company for their records and the security wasn't what it should be.  Maybe they have the same or similar folks doing their books, though the caller ID was the facilities' own name and number.  

      It wouldn't surprise me to know that the clinic billing and the insurance co. computers have a glitch like this.  I truly wish I could find a physician around here who is NOT joined at the hip with this bunch, but there are very few independent docs now.  :-(

      -7.62, -7.28 "Hold fast to dreams, for if dreams die, life is a broken winged bird that cannot fly." -Langston Hughes

      by luckylizard on Sun Aug 18, 2013 at 10:01:07 AM PDT

      [ Parent ]

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