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View Diary: Our networks don't always work so well (84 comments)

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  •  No it's not, in this case, the website is (0+ / 0-)

    actually taking your information, storing it, then giving you the best options for you to buy. Let's think here what it really does:

    1. Gets your name, address, email address, ssn, and income.
    2. Calculates whether or not you qualify for subsidy, which is done via javascript and anyone can see that by looking at the libraries the page is calling.
    3. Once it's figured out if you qualify or not, it then loads in the options of insurance you have and the subsidies which are already stored in the system, based on your zip code.

    That is the core front end, and where it failed at massively. People like myself, it failed on the email address storage, it failed on recalling who I was, failed on passwords. These are stupid mistakes, and was not due to overload on the systems.

    All the "beauty" of the interface is really done by javascript, we use it extensively in our website which makes life so much easier for the user, and for us to be blunt. And there's quite a few libraries they are using. And if anyone tries to tell me that they "wrote" their own JS libraries, I will call BS, because most of that is public domain that just needs refining.

    In other words, the contractor who did this, failed. Epic. Which should not be of any surprise given who the contractor was.

    It is every person's obligation to put back into the world at least the equivalent of what they takes out of it. - Albert Einstein (edited for modern times to include everyone by me!)

    by LeftieIndie on Mon Nov 04, 2013 at 10:01:19 AM PST

    [ Parent ]

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