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View Diary: It's time we admit this goes deeper than "Website Trouble" (61 comments)

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  •  No, I think this helps explain the low number of (4+ / 0-)
    Recommended by:
    nobody at all, PhilK, FG, Mr Robert

    people that have completed the application process. The diarist's point that the web site had problems this severe plus the lack of focused support makes me very uneasy about the overall capability of the process.

    We need the system to be easy enough to engage the demographic that the ACA depends on: people who don't really need insurance. They won't put up with much in the way of obstacles.

    Beware of Bad Bhadsha - Zn'rx Proverb

    by Jack Pine Savage on Thu Nov 14, 2013 at 05:56:30 AM PST

    [ Parent ]

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