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View Diary: It's time we admit this goes deeper than "Website Trouble" (61 comments)

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  •  sounds like you hit every problem (3+ / 0-)

    but this is no longer true:

    (you can't reuse an email address to create a new account)
    This is from the healthcare.gov blog on Tues:
    If you’re having trouble creating an account, we have reset email addresses in our system to clear out any problems. So go ahead and try again using your email address but you may need to choose a new username.
    And take a look at pluto's diary from Tuesday.  It explains that because the db was virtual when people had trouble completing the process their info would get corrupted.  There are many good suggestions in that diary about how to proceed now.

    In a nutshell, because you had so many issues at various points, it would be best to clear your cache and cookies and start from scratch in creating an account.  Also, people apparently are having better luck using IE. I'd also suggest taking a look at this on the healthcare.gov blog:  3 tips to remember when you create a Marketplace account

    good luck.

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