You can tell Republicans are in power. Corporations have more rights than people.
Not only can insurance companies deny you medicine. Now Sprint is writing letters to it’s customers that complain about bad service- and telling them that their complaints mean that they will lose their service, phone numbers and all.
On June 29, 2007, Sprint sent letters notifying some customers that their service would be canceled by the end of July due to excessive calls to customer service.
"Our records indicate that over the past year, we have received frequent calls from you regarding your billing or other general account information," the letter reads. "While we have worked to resolve your issues and questions to the best of our ability, the number of inquiries you have made to us during this time has led us to determine that we are unable to meet your current wireless needs."
"Therefore after careful consideration, the decision has been made to terminate your wireless service agreement effective July 30, 2007."
This must explain the company's new tagline: 'Sprint Ahead.'
Get it? You leave the customers who complain behind and leap forward into the future of broadband mobile networks...
whatever the fuck that means.
"We have to be able to quickly and efficiently serve customers," said Roni Singleton, a Sprint spokeswoman. "And when we are unable to consistently solve our customers' problems it results in a lot of frustration and longer waits for other customers. So after looking through our records, we were able to determine that there were customers who we could couldn't meet their current needs."
So you see, it’s not Sprint’s fault. It’ YOUR fault. Because you have to wait for service because all those Sprint customers have to wait for service.
She also said the company has always reserved the right in its terms of use to terminate the contract for whatever reason...Posting on the Sprint users' message board, one customer who received one of these letters said the calls she made to Sprint were for errors in the company's billing. She also questioned how the company counted the number of calls.
Got it? Sprint makes a mistake. You complain.
You lose your service.
For years, Sprint has had a reputation for poor customer service and poor network coverage, and as a result, the company is suffering. For the first quarter of 2007, it reported a loss of 220,000 post-paid monthly subscribers
Good. Fuck Sprint. I will sell all my equities and call the company and bitch, even though I don’t have their shitty service.
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