I was at work today. I work as a Sales Rep. and Customer Service Rep. for a nationwide company. I was on the phone with one of my customers. We were discussing new products that he might buy. It would have been a great sale for me. Toward the end of the conversation he said he would have to wait to make a decision, because if the blankety blankety blankety blank socialist wins; he will have to cut back on purchases. I could hardly believe my ears. I asked him what he said; thinking I had heard wrong. He repeated it. I had not heard wrong. He was using racial slurs unlike any I have ever heard. I told him that his comments offended me and please don't use them. He used them again.
I hung up on him; obviously costing me and my company a big sale. I was called on the carpet by my boss who told me we never hang up on a customer unless they call us names, like he called Obama. I totally disagreed, to the point where I was written up and told if it happens again I will be fired. It's a job I badly need; especially the health benefits. What would those of you reading this have done in my situation? Thanks for any feedback.