A sample of some of our inspiring Community writers
Behind the scenes at Daily Kos, staff in multiple departments (Product, Tech, Community, and Trending to name a few) strive to make it as easy as possible for site members to take full advantage of the site’s features. The main repository for the tools and resources we provide is the Help Desk, hosted on a new platform since early 2021.
The layout you see when you arrive at that page displays a number of links at the top related to the most commonly-asked questions. Below that list you’ll see a number of tiles bearing labels we hope are self-explanatory. “Site Status,” “Welcome to Daily Kos,” and “Video How-Tos” fill the first row.
“Site Status” is a useful resource to keep handy juuuust in case you have persistent trouble loading the site; that tile includes a story with the status.dailykos.com link, the one to consult for verifying a known outage. (It is possible, of course, that you’d be the first to notice it, before the on-call developer has had a chance to investigate—but unlikely.) “Welcome to Daily Kos” is populated with a number of text-heavy tutorials that we will explore soon in another post. The third one, “Video How-Tos,” is the category I’d like to discuss in some detail today.
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