I'm furious with Chase credit card services; they claim that the check I mailed on May1, due on May7, was late. It cleared my checking account on May8.
I have heard that this is a common complaint, am hoping that someone will know how to contest this late fee as the reps I spoke to tell me the only recourse I have is to fax or post a letter that'll be replied to within 30 days of their receipt of it. They have no email or phone communication available for those of us they've stuck with late fees, claim that the only way it can be adjusted is if there's a bank error that caused it.
UPDATE 2
Yesterday's mailbox had the notice of late fee.
Today's mailbox had the notice that my interest rate on that account was being hiked by almost 50%, to 14.24. What a coincidence! Boy, that USPS sure does work with magical efficiency when it's coming in my direction, doesn't it?
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