My wife wrote the following letter to our U.S. Representative this evening and is in the process of sending it to our Senator and our Representative and Senators in California (where we are being stationed soon) We spent all day being treated horribly by our mortgage company USAA First Mortgage (but GMAC is the actual holder of the mortgage) We were hung up on, asked for supervisors and told there weren't any available, and when we asked for their first/last names so that we could include them in the letters to everyone they told us that they weren't allowed to do that.
Follow after the break and we welcome ideas on making it known how inflexible banks are being through this mortgage crisis.
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