Yes (Stupid) is harsh but once again these folks who are supposed to be business titans really don't have a clue. Best Buy's Head just quit as per CNBC. He was a Best Buy Lifer started out working in a store. Here's the problem folks like Cramer were off in 6 different directions why BB is hurting. From balance sheet to Amazon no tax policy to store size. Well as a consumer and a life long techie it's the Gazintas stupid!
Gazinta(s) Noun refers mainly to cables and cable adapters this Goes into that, That goes into this. Goes into that(Gazinta). This in broader context applies to peripheral peripherals. Extra Batteries(everybody but apple), Docking station/Cradles(Combination recharging station and data transfer) for your new toy one for the office one for home. Headsets for your media appliance or phone.
All these things you need to make your new thing a part of your life. Problem is if you're a serious user of this device, you're gonna need the Gazinta(s). Problem is these big box stores don't carry the Gazintas the reason/excuse they don't have the space. Amazon and before there was a Amazon mail order houses have the Gazintas in their catalogs.
Now in light of the Amazons of the world why am I going to go into a big box store? Probably cause I need something yesterday and can't wait for mail order especially if something goes on the fritz on a weekend. Now if you Best Buys(BB's) or in general Big Box don't carry the Gazintas I'm down for the weekend and have to do online order anyway.
So Best Buy here's some manglement consulting advise take it or leave it. Loose the Washing machines and start carrying the Gazintas.