You think you voted. But we'll confirm that in a hand count.
Spend enough time working campaigns, and you'll eventually be a a part of a race that's so close that isn't decided on election day. This is especially true of states like California and Washington, where vote-by-mail and provisional ballots continue to be processed for weeks afterward. Spend even more time working campaigns, and you just might be lucky enough to be part of a race that's so close that even when all the ballots have been counted and the election is certified, the result is so close—just a handful of votes separating the two candidates—that no matter how accurate the machine count may be, the only way to know for sure who won is to count every single ballot by hand.
I'm a relatively seasoned campaign professional, and I've been lucky enough (unlucky, perhaps?) to have already been part of two manual recounts in California. And while election and recount laws vary from state to state (hint: they really shouldn't), the process is instructive, and provides insights into how we could make our entire voting systems better serve the people they're intended to: the actual voters.
More below the fold for an inside look at how manual recounts work. It's not all hanging chads and lizard people.
First, let's get some caveats out of the way: my experience is in California, and election law differs from state to state. Therefore, while there will certainly be similarities in process, I must issue the disclaimer that if you are involved in an election in a different state, there is no guarantee that any process I outline here will be the one that is followed. Similarly, nothing I say here constitutes legal advice of any kind, especially seeing as how I am not qualified to offer any. So with that little bit taken care of, let's dive in.
The first thing to understand about any election is that we don't really have statewide elections or district elections. Instead, we have county elections. Let's take California, for instance. The secretary of state is not counting any of the votes. Instead, all the secretary of state does is receive the tallies that each one of California's 58 counties has come up with, and aggregate that result. A statewide election in California really isn't that: it's actually 58 separate county elections that are then tallied together to produce an aggregate result. Why does this matter? Because each county's registrar of voters is the ultimate arbiter of whether a vote in that county gets counted, and that can have some interesting ramifications.
First, let's think about everything a registrar has to do to ensure that the initial vote count is as accurate as can be. To begin with, every ballot that is cast by mail has to have the signature on the ballot compared to the signature on the registration form. And yes: county registrars have staff members hired seasonally to do these comparisons and verify a voter's eligibility. As for the poll ballots, the number of poll ballots counted in each precinct has to match with the number of ballots that were distributed and successfully cast by voters, and these numbers have to be reconciled precinct by precinct, and any discrepancies resolved. Further, the number of vote-by-mail ballots counted in each precinct must match with the number that were marked as received by staff during the vote-by-mail period. This process, called reconciliation, ensures that the number of ballots cast matches the number of ballots counted.
That's a painstaking enough process, but we haven't even gotten to the part about the provisional ballots. In California at least, every voter has the right to cast a provisional ballot. If a voter walks into a polling place but isn't on the rolls, the voter has a right to declare that they are a duly registered voter and cast a provisional ballot. If the registrar finds their information later, then the ballot is counted—but only for the races in common with where the voter was originally registered. So let's say that a voter is registered in the city of Pasadena, but moves to Los Angeles, fails to re-register, and attempts to vote at the local precinct in Los Angeles. That voter will not appear on the rolls there, but will be able to cast a provisional ballot. The registrar will find that information later, but won't be able to vote on any of the local races in Los Angeles that the voter got a ballot for. So how do they handle it? Registrar staff will open the provisional ballot, white out the votes that were cast in the races where the voter was not eligible to count the vote, and let the machine count the rest of the ballot. And this process is repeated, ballot by ballot, for every single provisional ballot that each county receives—which can approach five figures for larger counties in California. Part of the hand-recount process includes, should the team requesting the recount choose to do so, reviewing each provisional ballot where the votes on the relevant races were voided and ensuring that county elections staff didn't make a mistake in assessing the ballot type and accidentally void legitimate votes.
There are some other wrinkles, but those are the basics. And it might leave you wondering: If the registrars are that meticulous, what's the point of doing a hand count? Well, because the machines aren't perfect as it is: they have an error rate, small though it is, and it is possible either that a machine made a mistake or that the humans feeding the ballots into the machine made a mistake and either failed to run a ballot through the machine or ran it through twice. And even beyond that, machines are not infallible when it comes to determining the intent of a voter, and neither are the registrars. An optical scanning machine, for instance, won't pick up a ballot where the voter wrote in the name of a qualified candidate, instead of filling in the bubble for that candidate, even though the voter's intent is clear. Similarly, a voter may have filled in a bubble for a candidate, but crossed it out in an effort to cancel out the vote. The machine can't tell the shape of the mark, only that a mark was made, and will record a vote in spite of the voter's intent. So when a hand count is requested, a team of trained county employees inspects and calls the vote aloud for each ballot, one by one, with representatives from all interested campaigns watching every single ballot—and if there's anything amiss that looks like it could either add or disqualify a vote, they flag it and bring it to the attention of the registrar for further adjudication. It is a tedious process with long hours of standing, but if your campaign is seeking to only alter the results by a couple of votes out of tens of thousands cast, it's a worthwhile (albeit expensive) process.
So what does the adjudication process look like? Ultimately, it's one person—the county registrar, who has the last word on whether a ballot counts or not—making a determination on voter intent. And there is no law that governs each case, at least in California. There are guidelines that registrars can use as a starting point, but each case is unique. Here's an example, for instance, from the recount I participated in last week: The machine counted a ballot supposedly cast for the opposing candidate. But upon a hand count review, I saw that the entire side of the ballot on which the ballot was cast had a big "X" mark on it, spanning the entire card. I challenged that ballot and argued to the registrar that with that cross-out mark, the voter intended to void every single vote cast on that side of the card. The registrar agreed with me and voided the ballot cast for the opposing candidate. The registrar could have disagreed with me and said that the voter only meant to void a part of the card, or was expressing frustration and did not mean to void any votes at all. In that case, the vote would have counted. And there are quite a few ballots that have anomalies. Maybe there's a little bit of white-out on the vote. Maybe the ovule wasn't filled in all the way. Maybe the voter tried to use an eraser to void a vote and the machine picked it up anyway. The only thing recount teams can do is present their best, most persuasive arguments in front of the registrar, who has the ultimate determination on each vote. And presuming that the requester has enough money to fund the whole thing, this process goes on, day by day, until each legitimately counted ballot has been recounted by hand, and all challenges adjudicated.
But that process is only half the battle. The other half? Reviewing all the provisional and vote-by-mail ballots that the registrar rejected and chose not to count. We'll get to that next time.