As is often the case, United Airlines had an overbooked flight and asked for volunteers to leave the plane and take another flight. When not enough people volunteered, United decided to randomly select passengers to kick them off the flight and ended up using brute force. From passenger Aurdra D. Bridges, who shared the video and her account on Facebook:
Please share this video. We are on this flight. United airlines overbooked the flight. They randomly selected people to kick off so their standby crew could have a seat. This man is a doctor and has to be at the hospital in the morning. He did not want to get off. We are all shaky and so disgusted. #unitedairways
Another angle from passenger Jayse Anspache. United Airline’s statement is below:
Funny definition of “volunteer”, right? From WHAS11:
United Airlines gave us this response:
“Flight 3411 from Chicago to Louisville was overbooked. After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate.
We apologize for the overbook situation.”
There is no word on the condition of the man removed from the plane.
One passenger said after the incident: "..kids were crying and people are disturbed."
Sorry!