Not content with violently dragging a passenger off a plane, pushing a 71-year-old passenger to the floor, attacking a symphony violinist who, relying on United’s written policy, dared to attempt to take her violin aboard as a carry-on, or smashing guitars, United stiffed two honeymooners who prevented their United flight from taking off while gushing jet fuel.
This past Tuesday, newlyweds Rachel and Mike Brumfield were on a United flight at Newark Airport getting ready to take off for their honeymoon in Venice when they looked out the window.
After noticing the fuel, Mike rushed to tell flight attendants about the incident, though he was apparently ignored.
“He’s like, ‘But something’s not right.’ They said, ‘Is it an emergency?’ He said, ‘I don’t know,’ so they said, ‘Go sit down,’” Rachel told the Post. “They said, ‘Everything’s normal.’”
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When Mike finally convinced the flight attendants to look out the window, the captain was notified, the engines were shut down, fire equipment arrived, and the flight was cancelled.
Although the couple was invited to the cockpit for a glass of champagne, that seems to have been the extent of United’s customer friendliness.
[Rachel] said she was in tears back at the airport trying to get the airline to find another flight for them so they wouldn’t miss their cruise, which leaves Venice Thursday afternoon.
After finally securing a spot on a Wednesday night Delta flight, the airline gave them a food voucher but nowhere to sleep for the evening, she said. The pair slept on the floor of the baggage claim until 7:30 a.m., when another passenger who did score a hotel voucher spotted them and offered the two heroes the room.
Another passenger is renting them a limo to JFK for their new flight.
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Taking off with a massive fuel leak can be disastrous: