I need the help and advice of the Daily Kos community. I am being threatened by a company in Canada because I filed a consumer complaint against them. They are getting their lawyer after me saying I am slandering them which is a lie.
At the beginning of April I purchased a t-shirt from a company that has a page on Facebook. On April 4th they charged my account. Nothing. Nothing. Nothing. I emailed them asking where the shirt was. Generic bullshit answers. I finally got fed up by mid May and told them I wanted the shirt I paid for. Bullshit generic emails. On May 17th the shirt arrived and it is crap. I told the company and sent pictures showing the crap produce and told them I expected them to replace the t-shirt and expedite it to me at their expense. Their answer was "None of this is going to happen." I filed consumer complaints with the Canadian people who says they handle consumer complaint, with the American people who take care of complaints on Internet purchases, and the Better Business Bureau.
This is how I worded the complaint to the Canadian people.
I have a consumer complaint against one of your Canadian Companies.
ShirtPunch.com
5 Ingleborough Dr.
Whitby, ON L1N8K1
I ordered a shirt on line and they charged my account on April 4th. I just got the merchandise yesterday and it is defective and they refuse to make good. As you can see from the photographs the merchandise is unacceptable. I would appreciate your help in getting them to replace and expedite the merchandise I ordered to me.http://artbymichelewilson.com/...
There is nothing in there that is not true or slanderous. They are trying to intimidate me because they are big business and I am not.
I am a 64 year old woman with major health issues in the forms C.O.P.D. and severe arthritis. I live on Social Security which as you know is barely above poverty level.
I have sent a message to Congressman Brad Miller to see if he has any ideas of what to do with this Canadian company.
Do you have any ideas or can you help me with this? I have no money to fight them in a Canadian court. I live in North Carolina.
I am at my wits end. Please help and advise me on where do I go from here.
Thank You,
Michele Wilson
michelewln
9:48 PM PT: You guys are awesome. I just got an email from the Company and they are refunding the money! Love this DKos community. It is amazing how on the same day I ask for help they back down.