First off-I am in Florida (please stop laughing )Our Governor Rick Scott & Legislators chose not to have a Healthcare exchange-they HATE anything President Obama does and will punish the citizens of the state for voting Blue the last 2 presidential elections by denying us an exchange.
This is the same Governor that turned down 2 billion for a High speed Rail System because he dislikes the President.
Can you say more than 30,000 jobs along the I4 corridor? Continue on below the orange thingy.
Just on the phone with an ACA representative about verifying my identity. This happened because my first signup was “lost” (no such login) and I had to signup again.
The Representative was nice, courteous and very helpful.
I explained that I uploaded my ID a week ago and still cannot complete the process and that I had been trying to get thru the application process for 2 weeks now. I was placed on the line with Experian (yes the credit rating company) and the recording stated I needed a reference number-I explained that the system did not give me a reference number and wondered why the upload was not received by Experian? The Rep said the “system” went down-I asked if I could upload again and was told I could only mail my ID via US mail.
I also stated that I am very surprised that Experian is involved with this process.
I then asked for and spoke to a supervisor-who was courteous and explained that Experian is behind on verifications and I will get an email when this process is complete-that I did not have to “mail” my ID.
All in all a pretty frustrating experience and since I support the ACA I cannot believe they were not ready for this roll out and that they should have chosen software and verification vendors that could handle the volume.
Just my 2 cents.